Using Jicoo
177 articles
- Automated emails are not delivered to guests.
- Where can I find the booking ID?
- Unable to cancel or reschedule a reservation in the reservation list
- I want to change the date or cancel from the host.
- What is a Follow Up Mail?
- When will the Remind Mail be sent?
- I want to change the date of a confirmed appointment.
- How to change the sending time of the reminder email
- Can a guest reschedule or cancel a booking?
- Change email and other notifications to English.
- About Remind Email Template Variables
- I want to check the text of the reminder email.
- I want to stop accepting bookings and prevent changes to existing bookings.
- I want to stop reminder e-mails and other notifications for existing appointments.
- I want to edit a confirmed booking / change the host (organizer)
- What is the Contact function?
- I would like to know the recommended size of images (profile, booking page, team)
- How to hide the display of e-mail addresses on the email
- Can you issue a dedicated URL?
- About the cover image on the booking page
- How to switch the normal booking page to the seminar booking page, and how to set the number of seats and display the number of seats remaining
- I want to make bookings on an approval basis (booking request system)
- How to set up various URLs to be displayed on the reservation page.
- How to limit the time or number of appointments for a specific time.
- How to set up a Terms of Use and Cancellation Policy.
- How to set up a description page based on the Act on Specified Commercial Transactions.
- About Time Zone Settings
- How to change the display on the booking page to the team name or hide
- Is the booking page's URL fixed?
- What is a time interval?
- How to show or hide the contact form on the booking page
- How to specify a specific date or time zone in the bookings page URL / How to automatically fill in form content
- How to register buffer time or travel time before or after my appointment?
- How to change the start date of the week view on the booking page
- How to set up a redirect URL to the booking completion page?
- Create a booking page
- Can guests choose a web meeting tool or have one assigned automatically?
- Limit the Number of Concurrent Bookings per GuestBy setting a concurrent booking limit per guest, you can limit the number of bookings that the same guest can hold at the same time on a single booking page.…
- About the New Booking Page DesignWhat changed in the booking page redesign of October 2026
- I want to show or hide questions on a booking page form depending on the guest's answers (field visibility conditions)
- Can I notify external contacts who are not team members about bookings?Learn how to use the Guest Email(s) feature to automatically notify external contacts of booking confirmations, cancellations, and reschedules.
- Booking page you created or copied is not in the listWhat to do when a newly created or copied booking page does not appear in your booking page list, and how to find it.
- Notes on using individual settings for the availability schedule
- Notes on test registration when you create a booking page
- Ability to sort the display order of the booking page
- How to disable guest cancellations and rescheduling? / Set a deadline for cancellations and rescheduling
- User role and permission on booking page.
- I want to publish several booking pages on one page / Booking page does not appear on my profile page
- How to display in local time overseas
- What information does the guest enter on the booking page?
- What is a keyword-blocking?
- How to change the input fields on the booking page to descriptive, radio buttons, or checkboxes
- How to change the color of the booking page
- What is the community booking feature that allows me to publish participants on the booking page?
- How to download the guest information on the booking page in CSV format? How to resolve garbled characters
- I want to link information on the source of incoming leads with Salesforce, CSV, and routing.
- How to change the calendar view on the Booking page to week, month, etc
- How to display my company's logo or image on the Booking page.How to hide the Jicoo logo.
- How to require guest phone input
- I set candidate dates, but the booking page doesn't display the date I set. Why?
- How to set up available time on the booking page
- How to notify non-participating members of booking information
- Where does the guest's input appear in the form on the booking page?
- How to change the sender of my email?
- Display of Candidates When Setting the Time Before and After
- What are the features that require account registration at the time of booking?
- Ability to issue a QR code for the booking page
- Is the site available in English?
- Favorite Registration Function for Event Types
- What is the Guest Blocking Feature?
- Can I set multiple duration options on a booking page?
- About the Feature to Prevent Abandonment of the Booking Page and Form
- How to block my all-day schedule
- Is it an available date if I have a non-participating appointment in the linked calendar?
- How to block during the year-end, New Year's, and Golden Week holidays.
- Is the calendar linkage reflected in real time when an appointment is filled?
- How to change the defaults or settings for acceptable hours?
- How to disallow today's bookings.
- Is there any advantage for guests to log in and check the booking page?
- I would like to know the conditions under which alerts appear in the calendar on the booking page.
- Can I show only the first available slot of each day?
- About the calendar function
- What is a calendar?
- What are the settings for handling appointments created in Jicoo?
- What are the publication settings for appointments created in Jicoo?
- Cannot see team members' calendar appointments
- How to turn off reminder notifications for appointments created in the calendar.
- What is a one-time link?
- I would like to know the process of scheduling
- Can you take notes or minutes?
- I want to select a date and time in the calendar to proceed with scheduling and making appointments.
- What is Invite to Calendar?
- How many types of bookings does Jicoo have?
- Can I search for past appointments, etc.?
- I want to know about the service and payment process.
- What is Service and Settlement?
- I want to know the display pattern of the calendar notation of appointments.
- I want to change the display of members on the dashboard.
- Limit on the number of times the service can be accepted
- What is the Guest Dashboard feature?
- What happens to the account if I delete a team member?
- What is proxy scheduling?
- Display of remaining and full seminar bookings
- Can you suggest dates when one of our members can attend?
- Can I schedule multiple people to coincide with my personal or other members' schedules?
- Can I select team members at the time of booking?
- How to Set Up a Shared Team Calendar / What Is a Common Calendar?
- What is Meeting analysis?Meeting Analysis automatically creates summaries, meeting notes, tasks, and scores from online meetings. Meetings are recorded by the AI Bot or by importing Google Meet recordings and transcripts, and AI…
- Get started with Meeting analysis (enable)To use Meeting analysis, you need to enable it in your team settings. When you enable it for the first time, you’ll be asked to agree to the AI terms.
- Supported meeting platforms & prerequisitesMeeting Analysis records meeting content either by the AI Bot joining the meeting or by importing Google Meet recording and transcript data. If the required conditions are met, AI Meeting…
- Enable/disable Meeting analysis per meetingYou can turn Meeting Analysis on or off and switch the import method (Google Meet / AI Bot) for each event, from the booking list, calendar, or event details.
- How to read a meeting recapOnce a recap is generated, you can find it in Meeting analysis on the dashboard. Each recap page has multiple tabs to review different outputs.
- Minutes templates & regenerateIn the Minutes tab, you can select a minutes template that matches your meeting type and regenerate the minutes.
- Share a meeting recap (URL)You can share a recap by generating a share link. You can choose what content to share (Summary/Minutes/Transcription/Video) and who can access it (Private/Public).
- Meeting Analysis settings (Team settings / Personal settings)Meeting Analysis settings are split into team-wide settings and personal settings for your own events. Only admins can change the team-wide settings.
- Knowledge (improve summaries & insights)Knowledge is background context referenced when generating summaries and insights—terms, assumptions, product context, hiring rubric, sales context, competitors, and more. Adding relevant knowledge can make outputs more consistent for your…
- Custom scores (define your own evaluation criteria)Custom scores let you define your team’s own evaluation criteria and automatically score meetings based on the transcript (for example: sales quality, interview structure, value fit, etc.).
- Reports (score trends)Reports let you review score trends and averages over time. You can filter by team overall, hosts, and booking pages.
- About Meeting AI (Analytics List) Permissions
- Frequently Asked Questions About Meeting Recap VisibilityRecap access is set by team visibility and share-link visibility, and private Google/Outlook or private-group events restrict viewing to participants when “Participants only” is selected.
- Usage-based billing for Recording and AI NotesRecording and AI Notes is a usage-based feature. Charges are calculated based on the amount of time the feature is used for each meeting.
- How can I use Google Meet recordings and transcription data?Jicoo's Meeting Analysis imports recordings and transcripts from Google Meet and automatically creates summaries, meeting notes, task extraction, scoring, and more. This page explains how to use Google Meet recording…
- Sync Meeting Analysis Results to Salesforce and HubSpot
- How to completely turn off Meeting AI
- Is there a limit to the amount of messages I can send?
- I want to turn off the message function.
- I want to know the number of characters in the booking completion message.
- What can I do on the appointment details page?Can I send a message by proxy?
- Customizing Notification EmailsHow to customize the title and template text of the confirmation, cancellation, reminder, and follow-up emails. Rescheduling notification emails cannot be customized.
- What are the guest email address display settings and security rules?Can I restrict IP?
- I would like to know about security; have you obtained any certifications such as ISMS?
- What is an activity log?
- What is the page-by-page display permission?
- Deleting personal data
- Do you comply with Google and Yahoo! email submission guidelines?
- Candidate times are not displayed. I want to know why the adjustable time is blocked on the booking page (Diagnose slot status).
- What should I do if I have a feature request or wish list?
- A booking was made, but no event was added to my connected calendar
- Even if there is a calendar linkage and an appointment is scheduled, the candidate date and time are displayed.
- Calendar on the booking page does not appear as loading
- Can I contact Jicoo via chat?
- I registered an appointment in Microsoft and Google apps, but the appointment is not blocked.
- When editing a booking page, I get an alert saying that saving failed and cannot save the page.
- I have an invite to the team but it is not reflected in the team
- Booking page suddenly disappears (404 display)
- How to check the error display in Google Chrome's Developer Tools
- What to do if you are not receiving emails from Jicoo