Sometimes the Jicoo booking page does not display the proposed dates properly, and you may have difficulty in resolving the issue.
In this article, we will show you how to check if your appointment is blocked on Jicoo's booking page.
Intended use
Unable to successfully display a candidate date where the host is you
Can't figure out why other members' booking pages are blocked
Overview
Jicoo's booking page allows users to set their own Availability schedule and book their available dates as candidate dates.
The system has a function to block candidate dates when they are scheduled in the linked calendar or the Jicoo calendar, preventing double booking.
The following is a guide on how to display the candidate dates on the Jicoo booking page in case the candidate dates are not displayed unintentionally.
Detailed instructions
How to check your own schedule
Check why the candidate dates are blocked in host preview mode
Log in to Jicoo and display the relevant booking page.
Turn on the "Check available booking times" toggle
Select the date and time that is not displayed.
Confirm the reason why it is not displayed.
For more information on the reason displayed, please refer to this help page.
Check the reason and take action.
How to check other members' appointments
Check other members' appointments in Jicoo Calendar
If you are connected to Google Calendar, your appointments will be synced to Jicoo Calendar,
You can see all the appointments in Jicoo Calendar.
If other members' proposed dates are blocked, you need to check if Jicoo Calendar is free.
Viewing the Jicoo Calendar
Add other members from the icon on the right
Check if there are no appointments at the corresponding time including other members
*For more information about the calendar, click here.