What is Availability Scheduling?
Availability can be set up on the reservation page to show the proposed dates and times to the guests.
Availability is blocked in the following cases
・The appointment is scheduled in Jicoo's calendar.
・The appointment is in the linked calendar. （The appointment is in the Calendar & Resource accounts Connections）
・Out of the adjustable time range.
If Debug mode shows “set to unavailable in the adjustable time settings”
If you select a date in Debug mode and see “This date and time is set to unavailable in the adjustable time settings on this booking page”, no time range is set for that day in the availability schedule. “Adjustable time” in this message refers to the availability schedule.
On days that do have a time range, times that cannot be booked (because of an appointment, being outside the Date Range, the duration not fitting, and so on) do not produce this message. They appear as gray slots instead. If no gray slots appear and you see this message, check the availability schedule settings themselves.
Under Edit Booking Page > Availability > availability schedule, check the following:
A time range is set for that day of the week
If “Period” is set to “Specify period”, the day falls within that period. Once the period has ended, the time range no longer applies, even if you have not changed any settings
If “Apply on” is set to “Specific date”, the time range applies to that date only. Even if you run the same schedule every month, each other month has to be set up separately
The day is not one where a recurring time range was deleted with “only on this day”, “only on this week” or similar
If you use “Select from Templates”, check the availability schedule in the template you are using
If candidates suddenly stopped appearing even though you did not change any settings, check “Period” and “Specific date” first.
Setting Availability Schedule
1 . From the appropriate booking page, select "Edit".
2 . You can set up your booking by going to Availability >Availability
For the availability schedule, you can choose either "Select from Templates" or "Make individual settings".
- Select from Templates: Use a template created on the settings page, shared across multiple booking pages.
- Make individual settings: Set up an availability schedule used only for this booking page.
*If you use individual settings, please check the notes on the following help page, as the settings may not be saved in some cases.
Settings can be made in the calendar or in a list.
With a calendar, you can delete individual dates.
For smartphones, only a list is available.
Calendar
↓
List
↓
About Repeat
By setting "Yes" to "Repeat", you can set the time for each day of the week to be repeated.
(↓Set up 10:00 to 18:00 for Monday through Friday.)
※Candidate times will be blocked if there is a schedule.
※If you do not want to set the time repeatedly, select "None".
Delete a specific time
To delete a time, select the appropriate time and click the button in the red frame.
Deletion can be done in the following two patterns.
Viewing the booking page
When you share a booking page, it will appear as follows
Setting and Displaying Availability Schedules
The time you manage Availability will be displayed on the booking page as a candidate time. The times that have not been set will be hidden.
Viewing the booking page
Note that if the candidate time is not displayed, you can check the reason why it is blocked in debug mode.
For more information, please check the following help page.
*To use Debug mode, open the booking page while logged in and turn on the "Debug" toggle in the black bar (labeled "Preview") at the top of the page. Select a time slot displayed in gray to see the reason in "Block details".
Edit the booking page >Availability > Availability
Booking page display
Setting example
Set a time for each day of the week through
Set 10:00 to 18:00 for Monday through Friday in a repeating schedule.
*Candidate time will be blocked if there is a schedule.
In case of 1 hour duration and 60 minutes interval: available times are displayed in 1-hour increments of 10:00, 11:00, 12:00, and so on.
In the case of 1 hour and 30 minutes between times: 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, and so on are displayed.
Set the time at intervals
Set the time at 10:00 to 11:30, 12:00 to 13:30, or 14:00 to 15:30 on any day of the week in a repeating schedule.
*Candidate times will be blocked if a schedule is available.
For a required time of 90 minutes and time interval of 60 minutes: Candidate times are displayed at 10:00, 12:00, and 14:00.
If the required time is 30 minutes and the time interval is 30 minutes: Candidate times are displayed at 10:00, 10:30, 11:00, 12:00, 12:30, 13:00, 14:00, 14:30, and 15:00.