To change the time at which reminder emails are sent, you must be on a Team plan or higher.
Normally, schedule reminder emails for appointments are sent one hour before the booking start time.
Features available with the Team plan and above
You can adjust the settings for reminder emails by the day, hour or minute (※ Settings can be set for 1–28 days in advance, 1–23 hours in advance or 1–59 minutes in advance.)
You can set up multiple reminder emails (up to 5)
You can confirm the details of the plan here.
How to change the send time for reminder emails
You can change the send time for reminder emails by following the steps below.
Open the edit page for the booking page
Click the ‘︙’ icon on the booking page for which you wish to change the reminder email send time, then select ‘Edit’ from the menu.
Click the ‘Workflow’
Scroll down the screen and edit the ‘Send time’ for the reminder email
Click the ‘Submit’ button to apply the edited send time
