Skip to main content

Customizing Notification Emails

You can customize the reception completion email when a guest makes a booking.

Edit booking page > Workflow > Reception Completion Email

You can change the following email settings

  • Acceptance completion mail

  • Cancellation email

  • Reminder email

  • Follow-up email

Title

Setup screen

You can set your original title by combining variables.

Title of email to guest

The settings are reflected.

Stereotyped sentence

Setup screen

Canned text can be added to the content of the e-mail. It is possible to add original guidance by combining variables, headings, images, and more.

Email to Guests

Inserting images

You can insert images into the canned text. Each image can have a click destination URL, so you can guide guests straight to a campaign page, a document, or any other page from your emails.

Images can be inserted into the canned text of the following three emails. Images cannot be inserted into the canned text of the cancellation email.

  • Confirmation Mail

  • Remind Mail

  • Follow Up Mail

How to insert an image

  1. Go to Edit Booking Page > Workflow and open the "Body" of the target email

  2. Place the cursor where you want to insert the image

  3. Click "Add Image" and select an image file

  4. Enter a "Click destination URL (optional)" if you need one

  5. Click "Insert"

  6. Click "Save" to save the setting

Image requirements

Item

Details

Supported formats

JPEG, PNG, GIF (animated GIFs cannot be used)

File size

Up to 5 MB per file

Number of images

Up to 3 images per email

Display size

Displayed at a width of 600px. We recommend images at least 600px wide

Click destination URL

You can set a URL that opens when the image is clicked.

  • Enter a URL that starts with http:// or https://

  • If you leave it empty, the image is displayed without a link

Notes

  • Inserted images and their links appear the same way in the preview, in test sends, and in the emails that are actually delivered

  • Images are stored per team. A duplicated booking page references the same images

Did this answer your question?