Jicoo has a feature to set a buffer before and after appointments. By using this feature, you can automatically secure time for preparation or travel before and after a booked appointment. This prevents back-to-back meetings and allows for schedule management with more breathing room.
What is the buffer feature?
It is a function that automatically secures a specified amount of time before or after a booked appointment as "blocked time" (time when no new bookings can be made).
For example, if a 60-minute appointment is booked starting at 10:00 AM, and you set a 15-minute buffer before and after, the time from 9:45 AM to 11:15 AM will be secured on your calendar, and no other bookings can be made during this period.
How to Set It Up
Buffer time is set for each booking page.
In the booking page editor, go to Availability > Buffer time before and after bookings.
Configuration options:
Before appointment: Set the time you want to secure before the booking time. (e.g., for travel time, final review of meeting materials).
After appointment: Set the time you want to secure after the booking time. (e.g., for creating meeting minutes, traveling to the next appointment).
Frequently Asked Questions
Q. Is the buffer time visible to the person booking?
A. No, it is not visible to them. On their booking screen, the buffer time is simply included in the time slots shown as "unavailable for booking."
Q. I want to ensure there is always a break between appointments.
A. By setting a buffer "after appointment," you can ensure a consistent break between the end of one appointment and the beginning of the next. For example, if you set a 15-minute buffer "after" a 30-minute appointment, the next available slot after a 10:00 AM booking will be 10:45 AM.
Q. Is the buffer feature effective for booking pages used by a team?
A. Yes, it is. If you set a buffer on a team booking page, the buffer time will be secured before and after the appointment on the individual calendar of the team member to whom the booking is assigned.