You can follow the procedures below to suspend the acceptance of new bookings and to disable changes to existing bookings.
Disabling New Bookings
If you want to stop accepting new bookings on a booking page, you must disable that booking page.
Disabling a Booking Page
In the booking page list, click the [ ︙ ] icon next to the booking page you want to disable, then select “Deactivate.”
You can also access the list of booking pages via this link.
The booking page has been disabled
Deactivated Booking Page
On a deactivated booking page, the message “Bookings are now closed” appears, and new bookings are no longer accepted.
*While a booking page is deactivated, guests can no longer reschedule their existing bookings either. Guests can still cancel while the page is deactivated. If you need to keep accepting reschedules for existing bookings, consider method 2 or 3 in “If you want to stop accepting bookings from a certain day” below.
Disabling Changes to Existing Bookings
To disable changes to existing bookings, you must set “Cancellation or rescheduling by guests” to “Off” on the Bookings page.
If you set “Cancellation or rescheduling by guests” to “Off,” guests will not be able to make changes to their bookings via email or the Guest Dashboard.
Changing Settings for Accepting Guest Modifications
Open the edit page for the booking page where you want to stop accepting modifications.
Click “Workflow.”
In the “Cancellation or rescheduling by guests” section, select “Off” and save.
Additional Information
For details on the feature that allows guests to make changes, please refer to the following help article.
If you want to stop accepting bookings from a certain day
There is no setting that automatically closes bookings at a specific date and time, such as “stop accepting new bookings from the 9th”. You need to make the change yourself on that day.
There are three ways to do this. We recommend the first one because of how it appears to guests.
Deactivate the booking page — follow the steps above. Guests see “Bookings are now closed”, so it is clear that bookings have ended
Change the booking notice period — in “Booking hours”, set the notice period to “Limit”, then set the starting point and the length. For example, with a starting point of “midnight on the day” and a length of 7 days, every slot from that midnight through seven days later is excluded
Change the end date of the booking window — in “Booking hours”, change the end date of the bookable period to a past date
With methods 2 and 3, guests see a calendar with no selectable dates; the “Bookings are now closed” message is not shown.
Note that the notice period decides how many days before each individual slot bookings are still accepted. If you want to close every slot in a range from a certain day onwards, set a length that covers through the last day of that range.