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How to check the error display in Google Chrome's Developer Tools

We may ask you to obtain a capture of the console error screen when you contact us with a chat display error or glitch.

You can check the console error in the Developer Tools of Google Chrome.
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If you see the error, please send the capture to our support.

How to check Google Chrome's Developer Tools

  1. From the [︙] menu in the upper right corner of the browser, click [More Tools] > [Developer Tools] to display the Developer Tools screen.
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  2. Click the Console tab on the toolbar of the Developer Tools screen to display the console contents.
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  3. Please take a screenshot of the console contents and send it to chat support.
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