When Jicoo receives a request from a user to delete personally identifiable information, the user can delete the information from the tool.

Deletion will result in the physical deletion of the reservation, poll, and responses from the Jicoo database.

Please note that once deleted, the data cannot be restored.

Data currently supported by the delete function

Reservation data reserved from the reservation page

Email addresses invited to appointments created on the dashboard calendar

Voting data from the voting page

Response data created from form pages

Deletion is available on the Team plan or higher, from the Data Management tab of Team Management, by users with Administrator or higher privileges.

All reservations, votes, and form response data on Jicoo will be deleted.

All reservations, polls, and form responses created by the specified email address will be deleted.

Reservation, poll, and form response data created within the specified time period will be deleted.

The period is judged by the date and time the data was created in Jicoo (when the booking was accepted), not by the day the booking was made for or the day of the event.

There is no limit on the number of items. For “All”, “Specific Guests”, and “Specified time period”, you can request deletion in one go, regardless of how many items are covered.

After you confirm the contents and run the deletion, the message “Your deletion request has been accepted. It will be completed in about X min, and we will notify you by email when it is done.” is shown. The deletion is then carried out in order on the Jicoo side after your request is accepted.

When the deletion is complete, the person who made the request receives the email “Data deletion has been completed”. The email shows the number of items deleted (bookings, meeting poll responses and recipients, and form responses) and the requested and completed times.

If there is nothing to delete, “There was no data to delete.” is shown and nothing is deleted.

While a deletion is running for the same team, the next deletion is not accepted. Wait for the completion email before starting another deletion.

For the “parent” event of a seminar or poll, only the guest information is deleted and the event itself remains.