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Account Settings
41 articles
What can I do with a free membership?
Is the site available in English?
How to open an account
How to delete or cancel my account.
I registered an account but cannot log in to Jicoo
I want to change the account permissions because the owner is no longer available due to retirement or other reasons.
How to change the account due to a change in the person in charge.
How to change the email address on my account.
Adding multiple users at the same time (CSV file upload procedure)
What is an activity log?
How to restrict my IP address?
What is your team's authority?
How do you choose your team when you log in?
How to set it up so that new users can automatically join a team?
Import team members from CSV file
About Restricted Users
Invite members to join your team
Create a new team
I want to confirm the process of a paid contract.
Are there any initial costs?
Can I pay by invoice?
Where can I change my credit card?
What happens to my payment if I cancel my paid plan midway?
Functions that used to be available are no longer available.
What happens after the trial period ends (for members registered before September 21, 2021)?
Can I switch to the Pro or Free plan during the Team plan trial?
What is a sheet? What is the number of seats and members?
I want to change or cancel my plan. Are there any refunds?
When new my plan and sheet will be applied?
Adding and Deleting Sheets
Charges for additional seats added during the contract period
Charges for plan upgrades during the contract period
What credit cards are supported?
Where can I find my invoices and receipts?
Can I change my billing email address?
What is the payment cycle for paid plans?
Are refunds or cancellations possible?
How long is the free trial period for the Team plan and what happens after the free trial period?
Can I get a refund if I switch my paid plan in the middle of the year?
If I cancel my paid plan, can I continue to use it if I still have the contract term?
How can I continue to use my Team plan?