Account Settings
47 articles
- How to open an account
- How to delete or cancel my account.
- Can't Log In to Jicoo? Steps to Check (Forgot Password, New Device, etc.)
- What to Do If the Verification Email Doesn't Arrive or the Link Has Expired
- Can't Log In to Jicoo After Registering? Email Registration Incomplete (Stuck on "Preparing Access" or "Address is Invalid")
- I want to change the account permissions because the owner is no longer available due to retirement or other reasons.
- How to change the account due to a change in the person in charge.
- How to change the email address on my account.
- I registered for a guest account at the time of reservation, but I want to delete or cancel my account.
- I want to delete a guest account.
- Unable to Log In After Being Invited to a Team
- Features by plan (which plan includes what)
- About the Individual plan (Jicoo's free plan)
- I want to confirm the process of a paid contract.
- Are there any initial costs?
- Can I pay by invoice?
- Where can I change my credit card?
- What happens to my payment if I cancel my paid plan midway?
- Functions that used to be available are no longer available.
- What happens after the trial period ends (for members registered before September 21, 2021)?
- Can I switch to the Team, Business, or Individual (free) plan during the Business plan trial?
- What is a sheet? What is the number of seats and members?
- I want to change or cancel my plan. Are there any refunds?
- When new my plan and sheet will be applied?
- Adding and Deleting Sheets
- Charges for additional seats added during the contract period
- Charges for plan upgrades during the contract period
- What credit cards are supported?
- Where can I find my invoices and receipts?
- Can I change my billing name, email address, and address?
- What is the payment cycle for paid plans?
- Are refunds or cancellations possible?
- How long is the free trial period for the Business plan and what happens after the free trial period?
- Can I get a refund if I switch my paid plan in the middle of the year?
- If I cancel my paid plan, can I continue to use it if I still have the contract term?
- How can I continue to use my Team plan?
- I want to activate a booking page that has been deactivated due to the end of the trial.
- What can I do with a free membership?
- How to Apply a Promotion Code