To change plans, please select the appropriate plan from the Pricing page.
*If you wish to cancel a paid plan, please select the Individual plan (free).
Information that will change if you change to the Individual plan
If you change to the Individual plan (free), your booking page including paid features will be deactivated, but your settings will remain.
*You can then activate it on the Individual plan, or upgrade your plan and activate it.
In addition, the following information will be changed when you move to the Individual plan.
Booking page disabled (if using paid features)
Team logo removal
Forced removal of calendar integration (and with it, removal of Google Meet from locations)
Disable Webhook
Salesforce integration removed
Removed SMS integration
Changed user permissions (except for owner, who is now an administrator)
If you are on a plan that is no longer sold (Pro or Max)
The Pro and Max plans are closed to new subscriptions, but if you are already on one you can keep using it as it is. It does not end on your renewal date, and it is not switched to another plan automatically. The features available to you when you subscribed are kept as well, and no action is required on your side.
*On the plan management screen, these plans are labelled as a former plan that is closed to new subscriptions.
*Once you change to the Individual plan (free) or to any other plan, you cannot return to the Pro or Max plan. The plan change screen offers Individual, Team and Business.
The phrase “until the renewal date” in “Payment if you cancel a paid plan in the middle of a subscription” below applies when you change your plan. As long as you do not change it, your current plan has no end date.
Payment if you cancel a paid plan in the middle of a subscription
Even if you change your paid plan to another plan (the Individual plan, etc.), you can use the plan you are subscribed to until the renewal date. On the renewal date, you will be switched to the new plan.
Payment in the case of withdrawal from a paid plan during subscription
If you delete your team and cancel your membership while you are still subscribed to a paid plan, you will no longer be able to use the paid plan from that point on.
There will be no pro-rated refunds for billing due to plan changes or withdrawals.
When paying by credit card for a paid plan subscription, your contract details will be displayed. Please confirm the payment method (annual or monthly), the quantity of subscriptions, and other details before proceeding with the contract.
