After implementing the schedule adjustment plan, it is possible to follow up with guests via thank-you emails or similar communications.
The function to send follow-up emails after implementation is available on the Team plan and above.
For details regarding the plans, please check here.
How to configure Follow Up Mail
You can configure post-completion follow-up emails from the Workflow section on the Booking Page Edit Page.
Turning the red-framed section in the image ON (blue state) will send the post-completion follow-up email.
Title
You can set the title for the post-implementation follow-up email.
Clicking “Insert Variable” allows you to select the template variable to use for the title.
Below are details of the variables available for use.
Host Name
The host's name will be displayed.
Contact Name
The guest's name will be displayed.
Contact Company
The guest's company name will be displayed.
Contact Company And Name
Displays the guest's company name and name.
Example) Sample Co., Ltd. | Taro Sample
Event Name
Displays the title of the booking page.
Event Date
Displays the start date and time of the booking.
Event StartedAt
Displays the start time of the booking.
TimeZone
Displays the timezone for the booking.
Body
You can configure the body text for the post-implementation follow-up email.
Clicking “Insert Variables” allows you to select the template variable to use for the title.
Below are details of the variables available for use.
Host Name
The host's name will be displayed.
Contact Name
The guest's name will be displayed.
Contact Company
The guest's company name will be displayed.
Contact Company And Name
Displays the guest's company name and name.
Example) Sample Co., Ltd. | Taro Sample
Event Name
Displays the title of the booking page.
Event Date
Displays the start date and time of the booking.
Event StartedAt
Displays the start time of the booking.
TimeZone
Displays the timezone for the booking.
Send Time
You can set the send time for follow-up emails after the appointment.
Using the appointment's end time as the starting point, you can set either “X minute(s) after” or “X hour(s) after”.
Preview
A preview of the follow-up email sent after implementation will be displayed.
You can check the actual content to be sent here.
Sample of follow up email to be sent
