Skip to main content

From which Google account will Google Meet be issued?What to do if the URL is not issued

Google Meet is issued from the top one in the calendar account settings, the account with the calendar set up to register appointments.

Google Meet URL not issued

If the Google Calendar is linked with Google Meet, a Google Meet URL will be issued when the schedule adjustment is completed, but the Google Meet URL will not be issued in the following cases

When "Register Appointment" is set to "OFF" on the calendar integration setting screen.

・When Google Meet (video conferencing) is disabled in Google Workspace

In the above cases, the Google Meet URL will not be issued, although the Google Meet location can be selected on the booking page.

Click here for more details about calendar linkage settings.

When Google Meet is disabled in Google Workspace

If video conferencing (Google Meet) is not permitted on the Google Calendar side, the Google Meet URL will not be issued even when your Jicoo settings are correct.

In this case, re-connecting the service integration in Jicoo will not resolve the issue. Please ask your Google Workspace administrator to check the following.

・Whether your Google Workspace edition supports Google Meet (Google Meet conferences cannot be created with Cloud Identity Free)

・Whether Google Meet is enabled for the organizational unit that the target user belongs to, in the Admin console

・Whether video conferencing is permitted in your Google Calendar settings

After Google Meet is enabled, no action such as re-connecting is required on the Jicoo side. The URL will be issued automatically from the next booking onward.

Note that if the URL is not issued for only certain members within the same team, Google Meet may be disabled for that member's Google account domain or organizational unit.

Did this answer your question?