If the URL for Zoom or GoogleMeet is not issued, please check the following points.

Please check if the Zoom and GoogleMeet integration is set up on the service integration settings screen.

Service Linkage Settings

For Google Meet, the URL will not be issued unless the event is registered on Google Calendar in the "Add Calendar" section.

Calendar Settings

If you cannot authenticate Zoom, please contact the administrator who manages your Zoom account to allow the Jicoo App on the following page.

Zoom-Jicoo App

Please check if the tool is set in Edit Booking Page > Basic Settings > Location.

To use Google Meet, video conferencing (Google Meet) must be permitted on the Google Calendar side. If it is not permitted, the Google Meet URL will not be issued even when your Jicoo settings are correct.

In this case, re-connecting the service integration in Jicoo will not resolve the issue. Please ask your Google Workspace administrator to check the following.

・Whether your Google Workspace edition supports Google Meet (Google Meet conferences cannot be created with Cloud Identity Free)

・Whether Google Meet is enabled for the organizational unit that the target user belongs to, in the Admin console

・Whether video conferencing is permitted in your Google Calendar settings

After Google Meet is enabled, no action such as re-connecting is required on the Jicoo side. The URL will be issued automatically from the next booking onward.

Note that if the URL is not issued for only certain members within the same team, Google Meet may be disabled for that member's Google account domain or organizational unit.

If the Zoom URL is not issued while all of the above are set, there may be a problem with the service linkage described in 1, so re-connect the service.