Feature Overview
The “Prevent Abandonment” feature displays a confirmation alert when a booking maker or form respondent clicks the browser’s “Back” button while entering information or making selections, thereby protecting their input.
This feature prevents booking makers and respondents from unintentionally leaving the page, ensuring they are guided through the process until their booking is created or the form is completed.
This feature is available for team accounts on the Team plan or higher.
Applicable Pages
You can configure the anti-abandonment feature on the following pages.
For detailed setup instructions, please refer to the next section, “Setup Instructions.”
Booking Page (Event Type)
One-off meeting
Meeting Poll
Routing Form
Pages After Exiting
If you select “Leave” in the exit confirmation alert, you will be redirected to the following pages, respectively.
● When a page is opened in a new tab or window
Selecting “Leave” will return you to the initial view of the tab or window.
● When a page is opened from Dashboard > Preview
Selecting “Leave” will close the tab or window containing the page.
● When a page is opened via a link from another site
If you select “Leave,” you will return to the site you were on before navigating to this page.
Setup Instructions
This guide explains how to set up the leave prevention feature.
Booking Page
Select the Booking Page: This opens the edit page for the booking page where you can configure the anti-abandonment feature.
Select the Settings Menu: Select the “Page” tab.
Changing Feature Settings: Scroll down the screen and edit the “Leave prevention” section.
Saving Settings: Click the “Save” button. This completes the setup.
One-Time Meeting
Create a One-off Meeting: Create a meeting with the “Leave prevention” feature enabled.
You can also create a new One-off Meeting by clicking this link.
Selecting a Meeting Time: Select the meeting times for which you want to accept bookings, then click “Next.”
Configuring Features: To enable this feature, change “Leave prevention” to “Enabled.”
Saving Settings: Click the “Submit” button. This completes the setup.
Meeting Poll
Create a Meeting Poll: Create a meeting with the “Leave prevention” feature enabled.
You can also create a new Meeting Poll by clicking this link.
Selecting a Meeting Time: Select the meeting times for which you want to accept bookings, then click “Next.”
Configuring Features: To enable this feature, change “Leave prevention” to “Enabled, then click “Next.”
Saving Settings: Select how you want to share the meeting poll, then click the “Submit” button. That completes the setup.
Routing Form
Selecting the Routing Form: This opens the edit page for the routing form where you can configure the leave prevention feature.
Selecting the Settings Menu: Select the “Page” tab.
Changing Feature Settings: Scroll down the page and edit the “Leave prevention” section.
Saving Settings: Click the “Submit” button. This completes the setup.
