If you have been invited to a team and are unable to log in while trying to create a new account, please follow the steps below.
These steps apply while you are still creating a new account after being invited to a team. They will not resolve the following situations.
An account that used to work can no longer log in (see this help page)
You were not invited to a team and registered on your own
The administrator who invited you is no longer available, so nobody can delete the pending account
If one of these applies, please contact support.
Procedure
Delete the pending invitation from User Management. (Please ask the person who invited you to do this.)
Go to the Jicoo TOP page and create a new account. Note: At this point, do not invite the account to the team yet.
After the account creation in step 2 is complete, invite that account to the team. (Please ask the person who invited you to do this.) Note: If you have already created an account in Jicoo, you will join the team immediately. https://www.jicoo.com/en/admin/users
Once you have been invited to the team, switch teams from the icon at the bottom left of the dashboard to display the team you were invited to. https://www.jicoo.com/en/dashboard
If the Issue Is Not Resolved
Please feel free to contact the Jicoo team. Help Center