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What is the External Connect function? What is Jicoo Connect?
What is the External Connect function? What is Jicoo Connect?
Updated over 2 months ago

Jicoo Connect is a feature that allows you to collect appointments of external people who do not have a Jicoo account and manage their bookings in the same way as team members.

People who connect as external members do not need to register an account to use the service. This function can be used as an intermediary for schedule coordination and shift management.

How to activate the Jicoo Connect

The Jicoo Connect feature can be activated by following the steps below. 1.

1. Click “More” on the side menu, and then click “Integration"

2. Scroll down the list of services and click “Details” of “Jicoo Connect”.

3. Click the “Connect” button

List of externally connected members

Click on the side menu “More” > “Jicoo Connect” to see the list of externally connected members.

Inviting an externally connected member

If no externally connected member exists

1. Click the “Start using” button.

2. Enter the name and e-mail address, select the person in charge, and click “Submit” to invite the externally connected member. “An email requesting availability entry” will be sent to the email address of the external connection member you entered.

When there is more than 1 externally connected member

1. You can invite external connection members by clicking the “Invite external connection members” button.

2. Enter the name and e-mail address, select the person in charge, and click “Submit” to invite the externally connected member. “An email requesting availability entry” will be sent to the email address of the external connection member you entered.

You can also invite externally connected members in Team Management > External Members by clicking on the “Invite External User” button.

How to resend schedule Input Request

You can resubmit an itinerary request by clicking on the Gear symbol > Resend Schedule Input Request.

Clicking “Send” on the screen that appears will resend the schedule entry request to the email address of the externally connected member.

How to display Schedule Input Page

Click on the Gear symbol > Show Schedule Input Page.

If an externally connected member has already entered a booking schedule, the date and time selected by the externally connected member can be viewed.

How to edit Account Settings

This can be done by clicking on the Gear symbol > account settings.

Edit an account information and click “Update”.

How to delete an account

This can be done by clicking on the Gear symbol > delete account.

Click “Delete” on the screen that appears to delete the externally connected member.

Booking pages for externally connected members

Click on “Booking Page” of an externally connected member to access a list of booking pages for externally connected members.

List of booking pages for externally connected members

A booking page is created from the suggested dates entered by the externally connected member.

The link to the booking page is shared with the guest (the person making the booking), and the guest selects the dates to create an MTG between the externally connected member and the guest.

*If the externally connected member has not entered the “Input Availability,” the externally connected member's booking page will not be activated. When the externally connected member enters the “Input Availability,” the externally connected member's reservation page will be activated and the guest (the person making the booking) will be able to accept the booking.

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